By the end of the programme, managers would have acquired the essential skills to build and manage high peformance teams that will contribute positively to the growth of their organisations.
• Influencing versus Manipulation
• Power & Influencing
• Relationship – The foundation for positive influencing
• Personality types and influence behaviour
• 6 steps for positive influencing
LIA CPD Hour: 6 CPD hours (50% Knowledge, 50% Skills)