Learning Objectives:

By the end of the programme, managers would have acquired the essential skills to build and manage high peformance teams that will contribute positively to the growth of their organisations.

Course Outline:

• Influencing versus Manipulation
• Power & Influencing
• Relationship – The foundation for positive influencing
• Personality types and influence behaviour
• 6 steps for positive influencing

LIA CPD Hour: 6 CPD hours (50% Knowledge, 50% Skills)