Learning Objectives:

By the end of the programme, managers will be able to apply basic coaching principles and techniques for sales skills coaching and career coaching.

Course Outline:
  • What is Coaching: Principles
  • The manager coach
  • The coaching analysis chart
  • Basic coaching skills
  • The coaching conversation
  • Specific coaching areas:
    • Sales coaching – managing one-to-one sales performance meeting
    • Career coaching – uncovering potentials and realizing aspirations

LIA CPD Hour: 6 CPD hours (50% Knowledge, 50% Skills)